Privacy Policy
Your privacy and data protection are our top priorities
We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data.
Last Updated: September 2025
This Privacy Policy describes how Iyengar Hematology Oncology Medical Center collects, uses, and protects your information when you visit our website or use our services.
Information We Collect
Personal Information
- Name, email address, and phone number when you contact us
- Appointment scheduling information
- Medical history and health information (only when provided by you)
- Insurance and billing information
Website Usage Information
- IP address and browser information
- Pages visited and time spent on our website
- Referring website information
- Device and operating system information
How We Use Your Information
To schedule and manage your medical appointments
To provide medical care and treatment services
To communicate with you about your care
To process insurance claims and billing
To improve our website and services
To comply with legal and regulatory requirements
Information Protection
Security Measures
- Encryption of sensitive data both in transit and at rest
- Secure servers and databases with restricted access
- Regular security audits and updates
- Staff training on data protection and privacy
- Compliance with HIPAA regulations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- With healthcare providers involved in your care
- With insurance companies for billing purposes
- When required by law or legal process
- To protect our rights or the safety of others
Your Rights
Access & Correction
Request access to your personal information and correct any inaccuracies
Data Portability
Request a copy of your data in a portable format
Restriction
Request restriction of processing in certain circumstances
Deletion
Request deletion of your personal information (subject to legal requirements)
Cookies and Tracking
Our website uses cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date.